Return and Warranty

Return Policy

All exchanges and returns require a Return Materials Authorization number which can be obtained by contacting Customer Service. All returned products must be in resalable condition and in their original packaging. Product and packaging cannot be damaged or marked. Returns will be authorized for standard stocking items purchased within 90 days of the return request. Return requests for non-standard products, products purchased more than 90 days prior to the return request and items classified as obsolete, slow moving or

non-stocking will be reviewed to determine demand and

Khrome Werks may either grant or deny a return authorization for such items in its sole discretion. All returns will be subject to a 25% restocking charge. Return shipping charges must be paid by customer. Items returned without prior approval will be refused. Khrome Werks reserves the right to deny any return based on any criteria it may determine to be appropriate. After authorization of the return and receipt, inspection and acceptance of the products, credit, net the applicable restocking charge, will be issued at the current sale price or the sale price paid at the time of purchase, whichever is less.

Warranty

All of our products are warranted against defects in material and/or workmanship, including rust. This does not warrant against discoloration or sound. This warranty shall be limited to the repair or replacement of the product, which may be proven defective under normal use. We will not warranty any product that has been abused, misused, improperly installed, or modified.

Dealers or distributors are not authorized to make dispositions binding upon Khrome Werks. We will not be responsible for any labor charges incurred in removing or replacing any system under warranty. All returns must be accompanied by a return authorization number, a copy of the purchase invoice and transportation charges must be prepaid. Parts being returned without a return authorization may be refused at our receiving docks.

The rights conferred by this warranty are exercisable only by the original retail purchaser of the product(s) returned as defective, and are not transferable to any successor, owner or other party.